Welcome!

+8615919705203
FAQ

Home > FAQ >

Faq

1Products

1.1What products do you provide ? 

Ledvita Company Provides LED Light source,LED High bay lights,Solar led products like solar led flood light,wall light,bulbs,lawn lamps,Portable emergency lamps,Motion sensor led cabinet lights etc.

2Why choose LEDVITA?

Why choose Ledvita ?Why choose Ledvita ? 

As a venture for energy saving and environmental frinedly,Ledvita has the mission to provide high quality level led lights and solar products to every dear partners. Ledvita is not a big company,but we do care about the bilateral friendsheep to simulate and keep long term cooperated partnersheep,and we are seriously taking fast reactions to answer all questions and solve all problems.Ledvita is positive and optimistic to develop and to be more stronger in lighting and solar industry.Think what you think,do what you expect and even exceed,for win-win,and multual development.

3Warranty

HowHow many years warranty does Ledvita guarantee ? 

QUALITY& AFTER-SALE SERVICE GUARANTEE STATEMENT To ensure a friendly and mutual-beneficial cooperation with clients and offer more competitive advantage for obtaining widely praise on the market,LEDVITA guarantees the related products are listed as following: Products variety: All products 2-5years warranty,due to multi-items we have,we shall sign the Guarantee agreement before the cooperation for specific items customer would order. 1. Supply Conditions: A. Products are supplied in accordance with orders; B. Inspection report, product specification, packing list and shipping invoice are enclosed; C. Inspection report with final inspection results is required within one week after the receipt by customers. 3. Precautions: A. Please follow the product specification during usage; B. Please ensure a stable current and voltage as specified in the instruction; C. Please ensure excellent heat releasing. 4. After-services and guarantees: A. The quality guarantee is for 3-5 years while long-life repair is always available. B. Within the quality guarantee period, the fails caused by quality of products themselves, free products change and refund are available. Freight cost will be paid by us also. C. After the quality guarantee period, if there still has problems, we provide maintenance services, but corresponding material and manual labor fee will be charged from clients. D. The normal luminous decay is under 3% in 1000H and under 8% at one year.

4Certification

What certificates does Ledvita What certificates does Ledvita have ? 

All products have CE,ROHS,some of them have UL,TUV,SAA,FCC.

5Trade Terms

What about trade terms ?What about trade terms ? 

Ledvita has flexible terms for trade transactions: 1. FOB,CIF,CNF,DDP,DDU; 2. Terms of payment,for samples,we accept 100% prepaid,for bulk orders,30% deposit prepaid,balance paid before shipment,T/T,L/C,Western Union,Paypal.